User Service Agreement
  • 1. Introduction
    • · This agreement is a legal contract between the user (hereinafter referred to as "User" or "You") and our platform (hereinafter referred to as "Our Company").
    • · Prior to using the services provided by Our Company, the User must read and agree to all terms and conditions of this agreement. Once a user registers an account and uses our services, Our Company will assume the User has read and agreed to all the terms in this agreement.
  • 2. User Eligibility
    • · Users must be of legal gambling age, as defined by the laws of the country/region they reside in.
    • · Users warrant that all personal information provided is true, accurate, complete, and updated in a timely manner.
  • 3. Account Creation and Maintenance
    • · Users need to register an account to use Our Company's services and are responsible for keeping their account information and password confidential.
    • · Accounts must not be transferred or loaned to others. If such activity is detected, Our Company reserves the right to take necessary actions, including but not limited to freezing the account, and cancelling the account.
  • 4. Player Behaviour Rules
    • · Users must not use the services for fraud, money laundering, illegal transactions, or other illicit activities.
    • · Users must adhere to the principles of fair competition and not attempt to manipulate the outcome of games.
  • 5. Privacy and Data Protection
    • · Our Company commits to protecting the personal information and privacy of users and will not disclose it to third parties without authorization.
    • · Users agree to Our Company using their personal information to provide services and improve user experience.
  • 6. Financial Transactions
    • · Users understand all gambling activities involve risks and may result in financial losses.
    • · Users agree to be responsible for all financial outcomes resulting from their gambling activities.
  • 7. Wagers and Winnings
    • · Users must adhere to the minimum and maximum bet requirements stated on the website.
    • · All wagers and winnings will be recorded in the user's account transactions.
  • 8. Wagering Requirements
    • · Users must reach triple the amount of their deposit in wagering before they can withdraw. Promotions or rewards come with specific wagering requirements, and users must reach a certain betting amount to withdraw winnings.
    • · Users must understand and agree to these requirements and shall not withdraw related winnings before meeting the conditions.
  • 9. Legal Compliance
    • · Users must comply with all laws and regulations regarding online gambling in their country/region.
    • · Our Company reserves the right to request evidence from users to verify their compliance with local laws.
  • 10. Service Limitations and Disclaimer
    • · Our Company reserves the right to modify, interrupt, or terminate services at any time.
    • · Our Company shall not be held liable for any loss or damage due to service interruptions, system failures, or other reasons.
  • 11. Limitation of Liability
    • · Our Company is not liable for any direct or indirect losses caused by the user's violation of this agreement, misuse of services, or other improper conduct.
    • · Under no circumstances shall Our Company be liable for losses or damages arising from the use or inability to use the services.
  • 12. Violation Handling
    • · Any profits obtained through system vulnerabilities are subject to the sole discretion of Our Company for decision-making.
    • · For users intentionally exploiting vulnerabilities, Our Company reserves the right to take necessary actions, including but not limited to freezing accounts and pursuing liability for undue gains.
  • 13. Prohibition of Exploiting System Vulnerabilities
    • · Users must not exploit any vulnerabilities, errors, or imperfections in the website system for unfair gain.
    • · If a system vulnerability is discovered, users should immediately notify Our Company, rather than exploiting it for profit.
  • 14. Agreement Modification
    • · Our Company reserves the right to modify this agreement at any time and will publish the revised agreement on the website.
    • · Continued use of the service will be deemed as acceptance of the amended agreement.
  • 15. Termination and Account Closure
    • · If a user violates the terms of the agreement, Our Company has the right to terminate their account and reserves the right to pursue legal liability.
    • · Users may request to close their account at any time, but must settle all outstanding bets.
  • 16. Service Changes and Interruptions
    • · The Company reserves the right to modify, suspend, or terminate services at any time without prior notice to users.
    • · Any changes, suspensions, or terminations of service shall not render the Company liable to users.
  • 17. Dispute Resolution
    • · The interpretation and application of this agreement shall follow the laws and regulations of the United Kingdom, where Our Company is registered, and the provisions of the UK Gambling Commission (UKGC).
    • · Any disputes arising from this agreement should be resolved through negotiation, and if necessary, submitted to the courts where Our Company is located.
  • 18. Disclaimer
    • · Our Company is not responsible for service interruptions or data loss due to network delays, system failures, or other technical reasons.
    • · Under legal compliance, Our Company has the final interpretation right over disputes concerning betting results or the fairness of games.
  • 19. Applicable Law and Jurisdiction
    • · The interpretation and enforcement of this agreement are subject to the laws of the country where the company is registered.
    • · Any disputes arising from this agreement shall be submitted to the courts of the company's registered location.
  • 20. Company Information
    • · Organisational Form: Playtech plc, Ground Floor, St George’s Court, Upper Church Street, Douglas, Isle of Man, IM1 1EE
    • · Main Operating Locations: Providence, Rhode Island, USA; Las Vegas, Nevada, USA; Rome, Italy.
    • · Licence Information: Playtech plc is licensed and regulated by the UK Gambling Commission, under account number 38516.
    • · PTG holds a Critical Gaming Supply Corporate license Number MGA/CRP/137/2007, issued on 06 December 2018 by the Malta Gaming Authority.
  • 20. Final Interpretation Rights
    • · The final interpretation right of this agreement belongs to PTG.
    • · The company reserves the right to change the terms of this agreement at any time.
  • 21. Copyright and Reproduction Prohibition
    • · The copyright of the contents of this agreement belongs to PTG.
    • · Without explicit written authorization from the company, any form of copying, imitating, or illegal distribution of the contents of this agreement is prohibited.
  • 22. Other Terms
    • · Should any provision of this agreement be found invalid or unenforceable, the remaining provisions shall continue in full force and effect.